Title: Head Operation – International Cloud Computing Services
Job Location: Gurgaon
Exp: 10 -15 years


The role requires experience of both project/build phase where the operational team and all associated processes are designed and built and then the subsequent run phase where the operational service will be delivered. Provide operational oversight of service delivery of International Cloud Services;
About Company:

They have been running data centers and managing complex IT infrastructures for many years, both for their customers and for our own internal needs. With over 150 000 employees, the company faces the same IT challenges as any other large multinational. They understand that data centers are at the heart of cloud computing. So, in addition to upgrading our existing data centers, we are currently investing in brand new facilities and infrastructure that will support our cloud computing services. They have 150 cloud computing R&D experts. They have already invested in the shared network and IT infrastructure required to deliver enterprise-class cloud computing services and have extensive experience delivering business-critical IT projects and services;

Job details:

You will be accountable to build and then manage the Major Service Center based Operational team responsible for the delivery of International Cloud services.

Full accountability for the quality of service offered and adherence contractual obligations, Key Performance Indicators and Service Level Agreements that relate to the Major Service Center. Support the end-to-end delivery of the company’s International Cloud product set. Member of the International Cloud Operations Management team; Cloud Computing Services Product Management ;Provide operational oversight of service delivery and ensure deliverables are timely and of high quality; Manage all aspects of short and long term managed service engagement necessary to meet and exceed client expectations;


At least 10 -15 plus years of experience in IT industry, preferably in Telecom domain.

4+ years in a similar management role, including matrix management

Broad understating of virtualization and cloud technologies and the specific challenges they bring

Good understanding about Databases, Operating Systems, Storage & backup Management, Infrastructure Engineering activities, Automation tools, Virtualization , management of LAN & WAN, infrastructure  Implementation Management – associated tools and process etc. on Production as well as Development/Test environments.

Expertise in IT Infrastructure such as Managed Services, Remote Infrastructure Management, IT Operations, Service Delivery.

Must have experience in leadership, strategy, Delivery  management, technology and business development. Rich experience in managing and delivering complex projects in global distributed delivery (GDD) environment for strategic clients across geographies (APAC, Europe, USA). Expertise in competency building and new practice setup.

Skills: Cloud Computing (Implementation, Service and Consulting), Delivery Management, ITIL domain expert & Technical Helpdesk, Data Center Management
Are you the person who combines an open mind with accurate work? Who understands that life at the cutting edge is exciting, demanding and rewarding?

Then we will be looking forward to hear from you soon;

Bijay, Brainsearch Consulting Pvt Ltd
Cell: 9871689947, 9717278555
E-mail: bijay@brainsearchindia.com